Batery Privacy Policy

Batery collects personal information that users provide during registration and account use, including full name, date of birth, contact details, identification documents, and financial information. This data is collected for purposes including identity verification, account management, regulatory compliance, and improvement of services offered on the platform.

To protect personal data, Batery applies both technical and organisational security measures, including encrypted storage, access controls, and regular security assessments. These measures are designed to prevent unauthorised access, loss, or misuse of user information.

Users retain specific rights in relation to their personal data, including the right to access, correct, and request deletion of information held on record. All data handling practices are aligned with applicable Indian privacy laws, including the provisions outlined under the Information Technology Act, 2000 and associated rules governing sensitive personal data and information.

Personal information collected by Batery is used for clearly defined and lawful purposes. The primary uses of collected data include:

• Account creation, verification, and ongoing servicing;
• Processing deposits, withdrawals, and all financial transactions;
• Delivering and improving platform services and user experience;
• Conducting analytics to understand user behaviour and optimise platform performance;
• Sending relevant communications, including promotional offers, where the user has provided consent;
• Meeting legal and regulatory obligations, including anti-money laundering checks and responsible gambling requirements.

All data processing activities are carried out transparently and in accordance with the principles of lawfulness, purpose limitation, and data minimisation. Personal information is not used for purposes beyond those stated in this policy without prior user consent.

Batery collects personal data through multiple sources and methods, all of which are governed by this Privacy Policy.

Data Provided Directly by Users

Users provide personal information when completing registration forms, submitting identity verification documents, making transactions, or contacting customer support. This includes names, addresses, email addresses, phone numbers, payment details, and identity documents.

Automatically Collected Data

During use of the platform, certain data is collected automatically. This includes IP addresses, device information, browser type, session duration, pages visited, and interaction patterns. This data is gathered through cookies, tracking pixels, and server logs.

Data from Third-Party Sources

Batery may receive information from third-party service providers, such as payment processors, identity verification agencies, and fraud prevention services, where permitted by applicable law.

All personal data gathered through any of these channels is used strictly in accordance with the terms of this Privacy Policy. Disclosure of such data to third parties occurs only within the bounds of this policy and as permitted under applicable Indian law.

Batery does not share personal data with unrelated third-party companies for their own commercial purposes without explicit user consent. Disclosure of user information is limited to specific, legitimate circumstances.

Personal data may be disclosed in the following situations:

• To protect the legal rights, property, or safety of users, Batery, or the general public, where disclosure is necessary and proportionate;
• To comply with a legal obligation, court order, or directive from a competent regulatory or governmental authority;
• To authorised service providers who process data on behalf of Batery, including payment processors, IT infrastructure providers, and fraud prevention agencies, each bound by confidentiality obligations;
• To relevant parties in the context of a business transfer, merger, or acquisition, where user data forms part of the transferred assets;
• To resolve disputes, enforce platform terms, or address verified complaints.

In all cases, disclosure is limited to what is necessary for the stated purpose and is carried out in a manner consistent with applicable Indian privacy regulations.

Users have the right to access the personal data held about them on the Batery platform. Requests to access, correct, update, or delete personal information may be submitted through the official customer support channels available on the platform.

Upon receipt of a valid request, Batery will:

• Verify the identity of the requesting user before processing the request;
• Correct or update inaccurate or outdated information within a reasonable timeframe;
• Delete personal data where there is no lawful basis for continued retention, subject to applicable legal and regulatory obligations.

Users acknowledge that access to certain account functions and financial services on the platform requires the provision of accurate personal data and consent to its processing by electronic service providers. Batery prioritises user privacy and security throughout all data access and correction procedures, ensuring that personal information is handled with appropriate care at every stage.

Certain services on the Batery platform, including the processing of deposits and withdrawals, are facilitated through third-party electronic payment systems and financial service providers. These providers require access to specific user data in order to execute transactions securely and in compliance with applicable regulations.

By accepting this Privacy Policy, users provide voluntary and informed consent to the sharing of relevant personal and financial data with such third-party payment systems, to the extent necessary for transaction processing.

Batery takes reasonable steps to ensure that all electronic service providers engaged for payment processing maintain appropriate data protection standards. Contractual obligations are imposed on these providers to limit data use to the purpose for which it was shared and to maintain the confidentiality of user information. Users are advised to review the privacy terms of any third-party payment provider they interact with during the use of Batery services.

Batery reserves the right to conduct security reviews at any stage of the user’s engagement with the platform. These reviews are carried out to verify the accuracy of user-provided information and to prevent violations of the platform’s terms and conditions or applicable law, including anti-money laundering and counter-terrorism financing regulations.

As part of a security review, Batery may:

• Request supporting documentation to confirm a user’s identity, address, or source of funds;
• Submit enquiries to third-party identity verification agencies or credit reference bureaus;
• Cross-reference user information against third-party databases maintained for fraud prevention, sanctions screening, or regulatory compliance purposes.

Where required by law or for the protection of platform integrity, personal data gathered during security reviews may be disclosed to relevant third parties, including regulators, law enforcement authorities, or licensed verification service providers. Such disclosures may involve the transfer of data across national borders, conducted in accordance with applicable legal safeguards. By using the platform, users consent to these review processes and any associated data sharing that is necessary for their completion.

The Batery platform is intended exclusively for users who are 18 years of age or older. Registration and use of any service on the platform by persons under this age is strictly prohibited.

Batery does not knowingly collect personal data from individuals under the age of 18. However, the platform acknowledges that without formal age verification documentation, it may not always be possible to determine the age of a visitor with certainty during initial access.

If a parent or legal guardian becomes aware that a minor has registered on the platform or submitted personal data without authorisation, they may submit a formal request to Batery’s customer support team. Upon verification of the request, Batery will:

• Permanently delete any personal data associated with the minor’s account;
• Close and deactivate the account in question.

Batery treats the protection of minors’ data as a matter of priority and processes such requests with appropriate urgency.

Batery operates in partnership with service providers, affiliates, and business partners located in various countries. As a result, personal data collected from users in India may be transferred to and processed in jurisdictions outside India, where these partners or operational infrastructure are based.

By using the Batery platform and accepting this Privacy Policy, users provide informed consent to the transfer of their personal data to such international destinations, where applicable.

Batery takes steps to ensure that all agents, partners, and affiliates who receive personal data in the course of international transfers are bound by appropriate confidentiality obligations and data protection standards. These transfers are conducted in a manner consistent with applicable Indian law, including the provisions of the Information Technology Act, 2000 and associated rules, and any subsequent data protection legislation that may come into effect.

Certain provisions within this Privacy Policy may be subject to a legal disclaimer that modifies the scope, interpretation, or application of those provisions. Where a legal disclaimer applies, it establishes a special legal regime that governs the rights and obligations of both the user and Batery in relation to the relevant section of this policy.

Such a disclaimer becomes operative when a user formally accepts this Privacy Policy through any recognised act of agreement, including signing, ratification, formal acceptance, or accession to the terms as presented on the platform. Once acceptance has been recorded, the terms of the applicable disclaimer take precedence over any conflicting interpretation of the modified provisions.

Users are advised to read this policy in its entirety, including any disclaimer provisions, before accepting its terms or proceeding to use the services offered on the platform.

Batery uses cookies on its platform to support a range of technical and analytical functions. Cookies are small text files stored on a user’s device when they visit the platform, and they enable the platform to recognise users across sessions and deliver a consistent experience.

Cookies are used for the following purposes:

• Collecting statistical data on platform usage, including page visits and session duration;
• Analysing user behaviour patterns to improve the structure and performance of the platform;
• Personalising the platform experience based on user preferences and prior interactions;
• Supporting ongoing improvements to platform features and content delivery.

Cookies stored on a user’s device through the Batery platform are retained for a period of up to one year from the date of storage, unless cleared by the user before that period expires. Users may manage or disable cookies through their browser settings; however, doing so may affect the functionality of certain features on the platform.

Full and unconditional acceptance of this Privacy Policy is a prerequisite for accessing and using any service provided on the Batery platform. By registering an account or continuing to use the platform, users confirm that they have read, understood, and accepted the terms set out in this document.

This Privacy Policy represents the current and authoritative version of Batery’s data handling terms. It supersedes and takes precedence over all previous versions of the Privacy Policy that may have been published. Users are advised to review this document periodically, as it may be updated to reflect changes in applicable law, platform services, or data processing practices. Continued use of the platform following any update constitutes acceptance of the revised policy.

Batery may share user personal data with third parties in circumstances consistent with this Privacy Policy and in compliance with applicable Indian law. Such sharing is conducted on a limited, purpose-specific basis and does not extend beyond what is necessary for the defined use case.

Personal data may be shared with third parties in the following contexts:

• To facilitate the resolution of disputes arising from the use of platform services;
• To fulfil contractual obligations with licensed service providers, including payment processors, identity verification agencies, and platform infrastructure suppliers;
• To meet regulatory requirements or respond to lawful requests from competent authorities.

Third parties who receive user data are typically identified on the platform, or the purpose and scope of sharing are specified at the point of collection. Where this is not practicable, Batery ensures that data is shared only with parties bound by appropriate confidentiality and data protection obligations.

By providing personal data on the platform and accepting this Privacy Policy, users consent to the transfer and processing of their information by relevant third parties as described in this section.

The Batery platform may contain links to external websites operated by third parties. These websites are independent of Batery and are governed by their own privacy policies and data collection practices.

Batery does not exercise control over the content, privacy practices, or data handling procedures of any third-party website that may be accessible through links on the platform. Accordingly, Batery accepts no responsibility for the collection, use, or disclosure of personal data by such external sites.

Users are advised to exercise caution when following links to third-party resources and to review the privacy policy of each external website before submitting any personal information. The presence of a link on the Batery platform does not constitute an endorsement of the linked website or its data practices.